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Delivery Information

At RFIDmagic.co.uk, we strive to process and dispatch your orders as quickly and securely as possible. Below, you will find everything you need to know about our processing times, shipping options, rates, and policies.

🚚 Quick Summary

  • Free Shipping: Available on all domestic UK orders over £50.00 + VAT.

  • Processing Time: 1–2 business days.

  • Standard Delivery: 3–5 business days.

  • Express Delivery: 1–2 business days.

1. Order Processing & Handling

All orders are processed and packed at our warehouse Monday through Friday (excluding national holidays).

  • Standard Processing: Orders are prepared for dispatch within 1 to 2 business days.

  • Same-Day Processing: We will aim to process orders placed with Express or Priority shipping before 10:00 AM [GMT] on the same business day.

  • Tag Cloning Services: As this is a custom service, handling times may extend by 1–2 additional business days.

  • Peak Seasons & Promotions: During major sales, holidays, or launch events, handling times may extend by 1–2 additional business days.

Note: You will receive an email confirmation with tracking details as soon as your parcel leaves our facility.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on package weight, dimensions, and destination.


3. Order Tracking

Once your order ships, you will receive an automated dispatch notification email containing your tracking number if a tracked service is selected.

4. Shipping Restrictions & Special Addresses

  • P.O. Boxes & APO/FPO/DPO Addresses: We ship to P.O. Boxes and military APO/FPO addresses using standard postal services. Express and overnight carrier options are unavailable for these addresses.

  • Signature Upon Delivery: High-value orders (over £200) may require a signature upon delivery for protection against loss or theft.

6. Delays, Missing, or Damaged Packages

Package Marked as "Delivered" but Missing

  1. Verify the delivery address listed in your shipping confirmation.

  2. Check around building entrances, porch areas, mail rooms, or with neighbors / reception.

  3. Allow 24 hours — carriers occasionally mark packages as "Delivered" shortly before actual drop-off.

  4. If you still cannot locate your item, please contact us. 

Address Corrections

Please double-check your shipping details at checkout. If you spot an error, notify us within 1 hour of order placement. Once an order is processed or handed over to the carrier, we cannot modify the shipping address.

Damaged Parcels

If your package arrives damaged, please photograph the damaged box / items and contact us within 48 hours of delivery.

7. Frequently Asked Questions (FAQ)

Q: Can I change or cancel my order after it has been placed?

A: Because our fulfilment centre processes orders rapidly, changes can only be made within a short window after purchase. Please contact us immediately with "URGENT: Order Change" as the first line in the enquiry box.

Q: What happens if my parcel is returned to sender?

A: Parcels returned due to an incorrect address provided by the customer or uncollected post office pickups will incur a re-shipping fee to be re-sent.

📩 Have Questions?

If you have any questions regarding shipping or your order status, please reach out to our Customer Care team:

  • Via our contact form

  • Hours: Monday – Friday, 9:00 AM – 5:00 PM [GMT]